Empower Brands, LLC is committed to providing the best products and friendliest customer service. Read honest and unbiased product reviews from our users. 1. Get it now on Amazon.com. What can I do to address this issue? 0000335750 00000 n We expect to ship your order within 30 days. I too purchased the grill November 9, 2020 and got the offer for the additional griddle for $15.99. I would like a replacement. At the end of the day, it's an A power grill that must have a decent amount of warranty period. Yes! Use oven mitts to handle the Plate. I bought the powerful smokeless grill yesterday. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Power Smokeless Grill. This is the 2nd unit now. I now am a proud owner of a Power Smokeless Grill in which I can not use. The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. Cuisinart Griddler GR-4N a five-in-one kitchen appliance to be used as a contact grill, panini press, full grill, full griddle or half griddle . 0000001296 00000 n In order to preserve the nonstick surface, we recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo. With computer issues, my first instinct is always have you tried turning it off and on again? My wife hates it when I ask her this, but the fact is that with a lot of electronics, restarting usually that solves the issue. (Whole house line is dripping off ). POWER Smokeless Grill User Guide. How do I control the cooking temperature on the PowerXL Smokeless Grill? Have the cooking properties of the grill changed, or is it possible the thermometer has failed? Lay the Plate evenly on top of the Heating Element and let go of the handles. It's been a month and still no griddle and you cannot reach them to get information.. Order number.. 2150z202052126220 I want my product immediately 4. Details: Materials: Aluminum Power: 1300 Watts Hotplate Dimensions: 32.5cm long and 21.2cm wide Model no. They are powered by electricity and, allegedly, do not produce smoke. Nothing you have to assemble. What are the lines between the temperatures on the Temperature Dial?These lines are for design purposes only. Add about 2 cups water to the Collection Pan. 6. 0000039514 00000 n 0000034935 00000 n I will repost once I can get through to the company. This device is also connected to the TEMPERATURE SENSOR in the main compartment. Sat.- sun. L love, love, the smokeless grill, keeps the meat so tender and moist, use it nearly every night, because of having 2 interchangeable plates, it is the best thing l have ever bought. The original and XL edition are 1200W. Both the Electric Fan and Fan Cover are already installed into the unit Base. Home. When cooking on the PowerXL Smokeless Grill, fat and oil drain into the removable Drip Tray. Monday Friday:9:00 AM 8:00 PM EST At this stage my grill started working again. The Power Smokeless Grill XL features a digital touchscreen. Maybe it just wasnt seated right before? However the CS Rep I spoke to today (4/26/21) said I did. 0000313279 00000 n The PowerXL Smokeless Grill includes a Tempered Glass Lid that prevents splatter and helps keep your countertop clean while Turbo-Speed Smoke Extractor Technology helps keep your kitchen virtually smoke-less. STEP 1. The controller, the fan, and the motor for the auger are all located underneath the hopper. Place the Collection Pan/Water Tray (C) inside the center of the Base Unit (A). Be sure to NOT cut the plastic insulation around the cables, and DO NOT pull on them with a lot of force! 0000008882 00000 n How does PowerXL Smokeless Grill transform into an electric skillet? Power Smokeless Grill varmes raskt opp til 230 grader slik at du kan grille herlige biffer eller koteletter, skaldyr eller marinerte grillribber, med samme resultat som p fra utendrsgrillen. When I turn it in , it stores the breaker 0000039342 00000 n If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. 0000002233 00000 n In reality, theres only three electronic components to this grill: the AUGER, the HOT ROD, and the FAN. 0000322473 00000 n 0000015352 00000 n Posted: May 17, 2016. Replacement Guarantee Policy Takeaway. How does PowerXL Smokeless Grill transform into an electric skillet? 0000019154 00000 n Click here for instructions on performing a gas leak test. If you find a gas leak dont use the grill, and get in touch with us at support@weberstephen.com or 1-800-446-1071 and well be happy to help. . The ceramic, nonstick coating means nothing sticks to the surface; food slides right off. Write the RMA on the outside of the package. PowerXL Smokeless Grill (GR, PG-Series) Handle Assembly. In order to preserve the nonstick surface, we recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo. Serves: 4+ Cooking Temperature: Up to 450 . The Power Smokeless Grill has a heat source that evenly transmits heat to the grill plate. The PowerXL Smokeless Grills LED Smart Temperature Control lets you adjust the temperature from 220 F to 450 F with just the push of a button. Theoretically these should be protected by the grill beneath the hopper, but bugs and other creatures may have found their way inside. If the product was purchased in a retail store, return the product to the store or use RETAIL as the RMA. The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. They informed me they wont. 3. 0000009676 00000 n If you do not use enough water in the Water Tray, greasy, sugary, or oily food may increase smoke output. Use any grill masters seasoning will do the trick, No you cant smoke meat on the SMOKELESS GRILL it design eliminate smoke you will need a regular smoker to smoke meat. The Power Smokeless Grill XL has a jumbo, family-size 15.5 x 9 grilling surface. 0000025722 00000 n Preparation (Step By Step): Take a bowl and mix the ingredients with shrimp and cilantro. I sent the grill back without the grill plate as the agent had requested, it cost $70 UPS. Using the Power Smokeless Grill. When the griddle is warming up , it is dripping. 3. Is it possible you are setting the grill to low instead of high? This is the whole brains of the operation, after all if this doesnt work then nothing works. 0000007762 00000 n 0000038774 00000 n Copyright 2023 Empower Brands, LLC. *NOTE: The removable Electric Fan (A1) and Snap-Off Fan Cover (A2) is already installed inthe Base Unit (A). How does the PowerXL Smokeless Grill help me cook healthier? See Removing the Electric Fan in the owners manual for detailed instructions. Be sure to check for doneness, and for further information, check the FDA guidelines at https://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. Like other indoor grills, this runs on electricity and does not produce any smoke or harmful gas. 0000009814 00000 n STEP 1Disassemble the packed parts and remove all packaging materials. PowerXL Customer Service Guarantee: Here at PowerXL Products, we pride ourselves on our five-star reviews. Recipes; How-To Videos - . Parts & Accessories. https://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. PowerXL Smokeless Grill Family Size Sign Up for emails & Save 10% SAVE 10% NOW Its see-through silicon-sealed glass lid lets you see exactly when your food is ready. Jackie Spencer. Place the appliance on a stable, level, horizontal, and heat-resistant surface. Also, ensure your lid is completely sealed over the grill, as this helps contain smoke and seal in the flavor. Elizabeth City, NC. NOTE: If the Power Smokeless Grill was recently used to cook food, the Plate and its handles will be hot. 0000006278 00000 n POWER Smokeless Grill See owners manual for complete instructions and important safety information before using this product. Ceramic-Tech nonstick coating means nothing sticks to the surface of this indoor grill. What are the lines between the temperatures on the Temperature Dial? All-new redesigned best selling power smokeless grill. I call and I get the speech about it being out of warranty. Check out the Ninja Foodi AG301 5-in-1 Indoor Electric Countertop Grill, which comes with all types of bells and whistles. Power XL Smokeless Electric Indoor Removable Grill and Griddle Plates, Nonstick Cooking Surfaces, Glass Lid, 1500 Watt, 21X 15.4X 8.1, black What do I do if the Power Button is flashing and the Fan is working but I cannot set the temperature?When the Unit is plugged in, the Unit will beep, the Power Button will flash on and off, and the Fan can be turned on. I also would like to know how to send this grill back without paying for shipping. Using a converter will invalidate the guarantee and any protection plan policy.. If yours still doesnt work, try the following line of troubleshooting: These controllers are faulty I have replaced several that have not blown the fuse and just die after a few uses. Id flip the switch and set it to smoke but nothing would happen no lights on the digital readout, no whirring of the fan, nada. February 24, 2023. 3. Thankfully, Ive got it working again but it definitely took some trial and error, so I wanted to share my troubleshooting process for anyone else who thinks they may have killed their beloved smoker. Freshore Grill is high quality made of stainless steel. 0000005994 00000 n Where is the grill manufactured? I put a little lemon infused olive oil and a pinch of salt on the salmon. Does the grill give food a grilled flavor? Theres some good news and some bad news here. Same here. Unlike traditional convection ovens, the air fryer grill has five heating elements to ensure and . Send me the cover with a screw. 0000005632 00000 n Press the Power Button to turn the Unit fully on. If other things dont work in that outlet, then you should investigate the outlet make sure the breaker isnt tripped in the house, and if its a GFCI outlet that the internal breaker (or any upstream breakers in the circuit) is reset. Grill Crisp Technology combined with a 450 die-cast grill plate locks in juices and flavor for evenly grilled steaks, kebabs, fish, vegetables & more with char-grill marks. to preheat the grill. Heat is distributed evenly for perfect grilling without hot spots. How does the Power Smokeless Grill help keep my kitchen clean?The Power Smokeless Grill includes a Tempered Glass Lid that prevents splatter and helps keep your countertop clean while Turbo-Speed Smoke Extractor Technology helps keep your kitchen virtually smoke-less. Called customer service to have them send me the parts as stated in the owners manual and was told I had to buy them. So your food will not cook properly. 0000003829 00000 n Get answers by clicking here. Have found their way inside Power Button to turn the Unit Base, 2016? These lines are for purposes... Important safety information before using this product Smokeless Grill transform into an Electric skillet Collection Pan working again bugs. 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